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Relnivo

Solutions

Built around what the business needs to stop losing

Each area below starts from a problem we hear repeatedly, describes what we would actually build, and is honest about what it needs from you to work.

An engagement rarely needs all of them. Which ones depend on where your enquiries are being lost — which is what the discovery conversation establishes before anything is designed.

Solution areas

  • AI customer agents

    Text and voice agents that answer at any hour, in the customer's language, and hand over cleanly.

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  • Lead capture and qualification

    Every enquiry recorded in one structured place, then scored and sorted by rules you define.

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  • CRM and customer data workflows

    Records created and updated by real events, so the CRM reflects the business without manual re-typing.

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  • Automated sales follow-up

    Quotes chased, appointments confirmed, and quiet leads re-contacted — on a schedule that runs itself.

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  • Omnichannel communication

    Website chat, WhatsApp, Instagram, phone, and email in one flow, with the customer's history attached.

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  • Customer retention and re-engagement

    Workflows that notice when a customer goes quiet and reach out with something relevant.

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  • Workflow automation

    The repetitive internal steps between systems, done by the system instead of a person.

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  • Reporting and operational visibility

    How many enquiries arrived, from where, what happened to them, and where they stalled.

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  • Custom integrations

    Connections between the tools you already run, so records move without a person moving them.

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